The world is entering the digital age, with half of the global population online. It is unleashing unfathomable opportunities for sustainable development. According to a recent estimate by UNCTAD, Global Internet Protocol (IP) traffic, a proxy for data flows, grew from about 100 gigabytes (GB) per day in 1992 to more than 45,000 GB per second in 2017; by 2022 global IP traffic is projected to reach 150,700 GB per second, driven by more people coming online and by the expansion of the Internet of Things (IoT). The global digital economy, including its spillover impact, is already being measured in the trillions of US dollars, and it is outpacing the growth of global GDP, potentially reaching 23 trillion US dollars by 2025.
More than any previous technological transformations, the digital age is one of inter-dependence, calling for international cooperation among governments, industry, scientific and technological communities, as well as civil society groups. Such inter-dependence is seen across the spectrum of trade and finance, communications, e-government, and cyber security, among others.
Paradoxically, despite the rapid progress in digital technologies, the Global Digital Divides seem to be getting worse. Data from the International Telecommunications Union (ITU) suggest that in developed countries, more than 80 out of 100 inhabitants use the internet, while in developing countries, it is 40 out of 100 inhabitants. ITU data further suggest that in terms of regions, Africa lagged significantly behind, with only some 21 out of 100 inhabitants using internet. Not surprisingly, according to UN E-Government Survey 2018, prepared by UN DESA, most countries scoring low on the e-government development index are from Africa.
Concurrently, we have been witnessing a worrisome spike in cybercrimes and cyberattack. Malicious activities in cyberspace are undermining digital trust, including public trust in governments and between States. It is to be noted that not all governments are well equipped with the knowledge and ability to respond to the digital age - in tapping the vast opportunities or mitigating the inherent risks. The pace and evolution of digitalization are surpassing the speed with which governments can put in place appropriate regulatory and policy frameworks, particularly in developing countries. The multi-dimensional Global Digital Divides are thus getting wider for these countries, putting beyond their reach the potential benefits from digital transformations.
How to halt and reverse these trends and overcome the Global Digital Divides? I suggest a five-step strategy moving forward.
First, we must invest in digital infrastructure. Governments, multilateral development banks, the private sector, the financing community, foundations, among others, must join hands in scaling up investments in digital infrastructure, including in rural areas and in low-income neighborhoods. It is likewise essential that we make available affordable and robust broadband services in schools, public libraries, community service centers, etc., to facilitate online access by those who cannot afford it on their own. It will be a basic step to level the playing field in terms of online access.
Second, we must help develop new, innovative devices that enable access to internet that are affordable and that can meet the needs of vulnerable groups. This calls for visionary leadership and commitments from the scientific and technological and business communities, working in partnership with governments, and the financial community, to come up with such devices. While perhaps not as sophisticated as some other available hand-held devices, such devices will enable the full potential of these markets to be realized and thus will help to close the Global Digital Divides.
Third, we must invest in digital education and digital literacy training. Recent experience reveals that hardware alone will not close the Global Digital Divides. We must work with educational institutions, the scientific and technological community, local governments and community service organizations to improve access to digital education and promote digital literacy. This includes knowledge of coding and programming, particularly among girls and persons with disabilities. Such training will offer career development and job opportunities, opening the door to the digital world, including in areas such as cybersecurity.
Fourth, we must maintain technical support, whether through physical onsite support or online. This is essential to troubleshooting and maintaining momentum for progress. To minimize business expenditures, I invite programmers and technicians and other qualified and skilled individuals to volunteer their services. We need something like Software Engineers without Borders to help keep such initiatives moving.
Fifth, we also need to invest in online content, including local language content, that inspire, inform and educate. Massive open online courses (MOOC) are an inspiring initiative in this direction and is often provided with open access, without limits on participation. Some such courses also feature user forums to support community interactions as well as immediate feedback.
In all these five areas, the United Nations system has a catalytical role to play, by making available expertise or by providing platforms for mutual learning, capacity building and online training.
In this regard, I welcome the upcoming expert group meeting (EGM) convened by DESA at UN Headquarters in New York on 16-17 December. The EGM aims to bring together a number of experts and decision-makers in relevant digital fields, including digital government, digital economy, cybersecurity, science and technology and innovation (STI), and Internet governance. They will be requested to share their knowledge and perspectives on the evolving digital trends and make recommendations on how to meet capacity development needs of developing countries. It is time that we all step up our efforts.
Mr. Elliot Harris, Assistant Secretary-General for Economic Development and Chief Economist