Welcome to the United Nations
Aide Memoire
Background Papers
- Reinventing Government: The Imperatives of Innovation and Quality
- Report of the 4th Global Forum
- Understanding Innovation: What Inspires It? What Makes It Successful?
- Empowering the Poor- Background Introduction
- Empowering the Poor - Local Governance for Poverty Reduction
- Governing Our Cities - Will People Power Work?
- Connections between Urban Governance and Poverty: Analysing the Stage 1 City Case Studies
- The Efficacy of Regulation in Developing Countries
- Plan of Action - E-Government for Development
- Status of and Trends in the Development of E-government
- Crossing Boundaries - Finding our Digital Voice: Governing in the Information Age
- Strategies for high-quality staffing in the public sector, UN/DESA, DPADM, GPAB, 2003
- Promoting Ethics in the Public Service, UN/DESA, DPADM, 2000
- Merit Systems in Western Democracies, Public Service Commission, Canada
- Public Sector - An Employer of Choice, OECD, Report of the Competitive Public Employer Project
- Ethics and the Public Service: Survey Findings in 10 African Countries, UN/DESA, DPADM, 2001
- Press Release
Agenda and Presentations
Workshops and Papers
Opening Statement at the Inauguration of the Capacity Development Workshops
- Workshop 1:
- Workshop 2:
- Workshop 3:
Programme of the Workshop on Public Service Delivery and Urban Governance (UN-Habitat)
- Workshop 4:
Programme and Related Papers of the Workshop on E-Government (UNDESA) Report
- Workshop 5:
- Workshop 6:
Programme of the Workshop on Accountability and Transparency of Government (WB/TI)
- Workshop 7:
Side Meeting and Papers
More information on some of the events:
- Agenda and the Related Papers of the 5th Interregional Consultative Meeting of UNPAN. Agenda and the Related Papers of the Ad Hoc Expert Group Meeting on Tracking the Reforms in Aid Delivery, Management and Accountability (see Background Papers).
Agenda and the Related Papers of the United Nations Public Service Innovation Awards 2002
Agenda
Papers:
- Aduana Nacional de Bolivia (English) (Spanish)
- Public Procurement Service, the Republic of Korea (PowerPoint) (text)
- From the "Application by Telephone” to the “Citizens Centres”: An Integrated System for Public Service Delivery-The Greek Experience
- To Lead, to Provide and to Facilitate Integrated Community-based Service Delivery (Canada)