2012 - New York, USA | Public Institutions

2012 United Nations Public Service Forum, Day and Awards Ceremony

This year, the United Nations Public Service Day will be celebrated on 25 June 2012 at the United Nations Headquarters in New York as it is the tenth anniversary of the Day and UNPSA programme.

United Nations Public Service Day Video Message

Mr. Ban Ki Moon, Secretary-General of the United Nations; Mr. Sha Zukang, Under-Secretary-General for Economic and Social Affairs; and, Ms. Haiyan Qian, Director of the Division for Public Administration and Development Management

Overall Information About the Event

Ministerial Round Table ( 27 June)

Participants List

Communique
UNPSA Forum Assessment and Recommendations
Final Report

Winners

2012 United Nations Public Service Awards Winners

Past United Nations Public Service Awards Winners

Videos of Past UNPSA Winners

United Nations eGovernment Survey 2012 Special Awards Winners

Videos/Presentations of the Winning Initiatives

Category 1: Preventing and Combating Corruption in the Public Service

SMS Information System, Ministry of Justice, Turkey
Promoting accountability for procurement of public projects - Building and Construction Authority, Singapore

Category 2: Improving Delivery of Public Services

NYC311 - City of New York, United States of America
MP Public Service Delivery Act 2010, Public Service Delivery Management, Government of Madhya Pradesh, India
Helping to Empower Litigants-in-Person – The Subordinate Courts HELP Centre, Singapore
Public Service Hall, Ministry of Justice, Georgia

Category 3: Fostering Participation in Policy-Making Decisions through Innovative Mechanisms

Integrated Drought Prevention and Mitigation: The Mae Yom Operation and Maintenance Office - Royal Irrigation Department, Thailand
In Housing – All Opinions Matter (En Vivìenda, todas las opiniones cuentan) - Department of Housing, Construction and Transport, the Basque Government, Spain

Category 4: Advancing Knowledge Management in Government

geo.admin.ch - Coordinating Agency for Federal Geographical Information, Switzerland

Category 5: Promoting Gender Responsive Delivery of Public Services

Protecting the Futures: Impumelelo Education Case Study, by Small Projects Foundation, South Africa
Inclusion of Women in the Police Force - Dubai Police General Head Quarters, United Arab Emirates
Gender integration in the water sector - Ministry of Water and Irrigation, Kenya
Public participation in peace processes - Ministry of Security, Bosnia and Herzegovina
Zero Tolerance for Violence Against Women - Bilbao City Council, Spain

Media Coverage

2012 UNPSA in the Media

Press Release

Press Release about the 2012 UNPSA and eGovernment Winners

South-South News 2012 United Nations Public Service Day, Awards and Forum News Coverage

2012 United Nations Public Service Day and Awards
2012 United Nations Public Service Forum Ministerial Round Table
2012 UNPS Forum Ministerial Round Table (Photographic Coverage)

2012 United Nations Public Service Awards Winners Videos Courtesy of South-South News

Photos and Videos

Photos

United Nations Public Service Day and Awards - Ceremony
United Nations Public Service Day and Awards - Art Exhibition " Spotlighting on Chinese Ink Paintings
United Nations Public Service Day and Awards - Celebratory Cultural Performance
United Nations Public Service Day and Awards - Ceremony Slideshow Presentation
United Nations Public Service Day and Awards - Celebratory Luncheon
United Nations Public Service Forum- Ministerial Round Table

Videos

United Nations Webcast

South-South News Interviews with Winners

Category 1 1st Place Winner Mauritius	Category 1 1st Place Winner Republic of Korea	Category 1 1st Place Winner Mexico
Category 2 1st Place Winner Senegal	Category 2 1st Place Winner Dominican Republic	Category 2 1st Place Winner United States of America
Category 3 1st Place Winner Spain	Category 3 1st Place Winner Brazil	Category 4 1st Place Winner Malaysia
Category 4 1st Place Winner Bahrain	Category 5 1st Place Winner South Africa	Category 5 1st Place Winner Bosnia and Herzegovina
Category 5 1st Place Winner Brazil

Organizers and Partners

Organizer

Division for Public Administration and Development Management (DPADM/UNDESA)

Partners

For further information, please contact:

Ms. Haiyan Qian
Director, DPADM/UNDESA
Tel: 1-212-963-3393 Fax: 1-212-963-2916 E-mail: @email
Mr. John-Mary Kauzya
Chief, Public Administration Capacity Branch (PACB/DPADM/UNDESA)
Tel: 1-212-963-1973 Fax: 1-212-963-2916 E-mail: @email
Ms. Adriana Alberti
UNPSA Coordinator, Public Administration Capacity Branch (PACB/DPADM/UNDESA)
Tel: 1-212-963-2299 Fax: 1-212-963-2916 Email: @email
Ms. Sirkka Nghilundilua
UNPSA Administrator, Public Administration Capacity Branch (PACB/DPADM/UNDESA)
Tel: 1-212-963-3927 Fax: 1-212-963-2916 Email: @email
Ms. Flor Velazco-Juarez
Team Member, Public Administration Capacity Branch (PACB/DPADM/UNDESA)
Tel: 1-917-3673004 Fax: 1-212-963-2916 Email: @email
Ms. Michelle Alves de Lima
UNPSA Communications and Outreach, UNPAN Management Unit (UMU/DPADM/UNDESA)
Tel: 1-212-963-3224 Fax: 1-212-963-9681 Email: @email
Ms. Ana Lukatela
UN Women
Email: @email

Capacity Building Workshops

The United Nations Public Service Forum is a unique capacity-building global event on public governance that provides a platform to explore, discuss and learn about: (i) Emerging challenges, issues and trends in public governance; (ii) Innovative practices to address these challenges; and (iii) Capacity development strategies, approaches and tools - how can we learn from these practices and what tools are available or can we develop to move forward?

Every year the Forum focuses on a specific critical area of public governance, and explores its different dimensions and components in an organic way. The Forum brings together world leaders, policy-makers, practitioners, innovators in governance, representatives of international and regional organizations, the academia, non-profit organizations and the private sector. The Forum is uniquely positioned to benefit from the first-class innovative practices of the winners of the prestigious United Nations Public Service Awards who are recognized for their achievements on the last day of this high-level event, which also coincides with United Nations Public Service Day. The General Assembly, by its resolution A/RES/57/277, designated 23 June as the United Nations Public Service Day to "celebrate the value and virtue of service to the community". This year the Awards Ceremony will take place in the United Nations General Assembly Hall on Monday, 25 June 2012.

This year, the Forum, which will focus on the theme of "Innovation and Citizens Engagement for Effective Governance" will take place in New York from 25 to 27 June 2012. It is organized by the Division for Public Administration and Development Management of the United Nations Department of Economic and Social Affairs in partnership with UN-Women, and other relevant agencies of the United Nations.

Workshop 1 - Institutions and Leadership Capacities to Engage Citizens in Service Delivery

Background Documents

Presentations:

Opening Session:

Introduction to the Theme: Institutions and Leadership Capacities to Engage Citizens in Service Delivery, by Ms. Adriana Alberti, UN Public Service Awards Programme

Innovative Leadership to Engage Citizens in Self-Governance and Development, by Mr. Robertson Work, Adjunct Professor, NYU Wagner Graduate School of Public Service

Providing health care services to citizens at their doorstep, with special focus on mother and child, by Ms. Ritu Maheshwari, District Magistrate, District Health Society, India

Improving access to medicines of certified quality to most vulnerable groups and decreasing hospitalization of patients due to improved and more effective preventive health measures, by Ms. Michelotte Cotes Sifres

Improving health care for public sector employees by automating health and social affairs system, reducing the time for serving customers, by Mr. Anwar Daou, Director-General, Cooperative of Government Employees, Lebanon

The Way Forward: New Capacity-Building Approaches and Recommendations

Institutional Mechanisms to Innovate and Engage Citizens at Local Level: Elements of Good Practice, Ms. Wandia Seaforth, Best Practices Programme, UN-HABITAT, Nairobi, Kenya
Lessons Learned from the European Public Sector Award on Innovative Institutions to Engage Citizens in Public Governance, Mr. Alexander Heichlinger, Head, European Public Sector Award, European Institute of Public Administration (EIPA)
Enhancing trade and commerce through an integrated electronic system that streamlines customs clearance procedures, by Mr. Ibrahim Nour Eddine Diagne, Director General, GIE GAINDE 2000, Senegal
Providing Health Care Services To Citizens At Their Doorstep, With Special Focus On Mother And Child, by Mr. Mayur Maheshwari, District Magistrate: District Health Society, India
Improving access to medicines of certified quality to most vulnerable groups and decreasing hospitalization of patients due to improved and more effective preventive health, by Mr. Mauricio Sanchez, Essential Drugs Programme (PROMESE/CAL), Dominican Republic
Improving health care for public sector employees by automating health and social affairs system, reducing the time for serving customers, by Mr. Anwar Daou Dou, Director General, Cooperative of Government Employees, Lebanon

Panel Discussion On Innovative Institutions And Leadership Capacity In Service Delivery

Video presentations of UNPSA Winners

Enhancing trade and commerce through an integrated electronic system that streamlines customs clearance procedures, by Mr. Ibrahim Nour Eddine Diagne, Director General, GIE GAINDE 2000, Senegal
Providing Health Care Services To Citizens At Their Doorstep, With Special Focus On Mother And Child, by Mr. Mayur Maheshwari, District Magistrate: District Health Society, India

Session I - Developing Institutional Mechanisms to Innovate and Engage Citizens in Service Delivery

How to use Social Media to Innovate and Engage Citizens in Service Delivery?, Professor Dennis Anderson, Ph. D., Chairman, Department of Management and Information Technology, St. Francis College, USA

Session II - Developing Leadership Capacities For Inclusive And Innovative Public Service Delivery

Video presentations of UNPSA Winners

Video: Expanded self-service options for cost-effective service delivery through offering a greater breadth of information and interactive tools online, and Power Point Presentation by Mr. Joseph Morrisroe, Executive Director: City of New York, United States of America
Video: Integrated drought prevention and mitigation through citizen participation in water management and Power Point Presentation, by Dr. Wachiraporn Kumnerdpet, Environmental Scientist, Royal Irrigation Department, Thailand
Implementing a public participation process in the development of strategic plans and legislation to improve accessibility to affordable housing, by Ms. Ana Telleria, Advisor of the Minister in Housing Planning Department of Housing, Construction and Transport, Basque Government, Spain

Contacts

Adriana Alberti
Coordinator, UNPSA Programme Governance and Public Administration Officer
PACB/DPADM
@email

Sirkka Nghilundilua
Associate Governance and Public Administration Officer
PACB/DPADM
@email

Nadine Manket
Programme Assistant
PACB/DPADM
@email

Flor Velazco-Juarez
Programme Assistant
PACB/DPADM
@email

Joint Expert Group Meeting and Workshop 2- Preventing Corruption in Public Administration: Citizen Engagement for Improved Transparency and Accountability

Documents

General Rapporteur’s Report

Presentations

Session I:

Causes and consequences of corruption in public sector institutions and its impact on development

Prevention of Corruption in Public Administration in Uganda, by Hon. Ms. Emma Boona, Member of Parliament, Uganda and Expert/UNDESA
Causes of Corruption in Public Sector Institutions and its Impact on Development: Turning What We Know Into What We Do: Power Point / Word Report, by Ms. Alexandra Mills, Consultant/UNDESA

Background Papers:

Causes of Corruption: Towards a Contextual Theory of Corruption, by Gjalt de Graaf, Vrije Universiteit, Amsterdam
Weberian Bureaucracy and Corruption Prevention, by Car Dahlström and Victor Lapuente, The Quality of Government Institute, Dept. of Political Science, University of Gothenburg

Session II:

Effectiveness of public sector institutional arrangements for preventing corruption and engaging citizens in anti-corruption initiatives

Presentations:

The United Nations Convention against Corruption Chapter II: Preventive Measures, by Ms. Julia Pilgrim, Crime Prevention and Criminal Justice Officer/UNODC

Fight Against Corruption, by Mr. Joel Salas, Head, Transparency and International Cooperation Unit, Ministry of Public Administration, Mexico

Background Papers:

Regulatory Quality Improvements for Preventing Corruption in Public Administration: A Capacity Building Perspective, by Roberto Villarreal, UNDESA
A Values-Based Conflict of Interest Compliance System, by Mark Davies, NYC Conflict of Interest Board

Why do Anti-Corruption Laws Fail in Central Eastern Europe? A Target Compliance Perspective, by Agnes Batory, Department of Public Policy, Central European University, Hungary
Corruption Prevention in Public Organizations – The Hong Kong Experience, by W. H. Mok, Assistant Director of Corruption Prevention, Independent Commission Against Corruption, Hong Kong
Quito Honesto, by Licenciada Rosario Utreras, Metropolitan Commission Against Corruption, Quito, Ecuador

Session III: Public sector human resources capacity development for preventing corruption and engaging citizens in anti-corruption initiatives

Developing Capacities for Professionalism Integrity, and Ethics (PIE) to Prevent Corruption in the Public Service, by Dr. John-Mary Kauzya, Chief, PACB/UNDESA
The Integrity Assessment, by Mr. Eun Soo Jung, Deputy Director, Anti-Corruption and Civil Rights Commission, Republic of Korea: http://youtu.be/4InxkZEorpw

Background Papers:

Participatory Regional Seminars, Department of Planning and Management of Pernambuco (Secretaria de Planejamento e Gestão do estado Pernambuco)

Session IV: Accountability through transparency: Harnessing the potential of ICT in governance and engaging citizens to prevent corruption in the public sector

Presentation:

Corruption Prevention and ICT: UNDP's Experience from the Field, by Mr. Tsegaye Lemma, Anti-Corruption Specialist, BDP/UNDP

Background Papers:

Combating Corruption for Development:The Rule of Law, Transparency and Accountability
Transparency, Accountability and Citizens' Engagement, by Mushtaq H. Khan, CEPA Member
Transparent Town, by Josef Petras, Spokesperson, Town of Martin, Slovakia

Special Session: Capacity-building for preventing corruption in public administration