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This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

The government prepared and disseminated detailed instructions for the administrations and citizens how to use the application Microsoft Teams, which was offered free of charge by Microsoft for a period of six months. The application provides innovative tool for online communication through videoconferencing, online meetings, screen sharing and web seminars.

Country
Bulgaria
Institution

State e-Government Agency

Category
Digital Government
Focus
Telecommuting