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This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

The Federal Ministry of the Interior and the Ministry for Work, Social Affairs and Health of North Rhine Westphalia conducted a fast-track design thinking process (digitalization lab) to come up with an online application, which allows businesses to claim compensations for continued wage payments in case of government-imposed quarantines on employees, closures of schools and kindergartens as well as bans on work for certain groups of employees. The concept for the online application was quickly implemented and serves the majority of German states. It features a backend-system allowing for a quick processing of compensation claims by local authorities.

Country
Germany
Institution

Federal Ministry of the Interior / Ministry for Work, Social Affairs, and Health of North Rhine Westphalia

Category
Digital Government
Focus
E-Business
Technology

Website