Bogotá te escucha | Public Institutions

This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

The city of Bogota has made available a system designed to manage petitions—a virtual tool people can use to submit complaints, claims, requests for information, inquiries, suggestions, concerns about possible acts of corruption, or simple requests relating to issues that affect their own interests or those of the community.

Country

Colombia

Institution

City of Bogotá