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This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

The Collaborative Work Plan in Public Administration was prepared within the area of governance of State Modernisation and Public Administration (nameley by the coordination of the Incentive System for Innovation in Public Management/SIIGeP), setting out guidelines for public services in the context of the state of emergency declared by the Decree of the President of the Republic No. 14-A/2020, of March 18.
The plan encompasses six areas of work, namely:
- Development of guides and practical support tools;
- Safety and health at work;
- Promotion of innovation;
- Dissemination of information and communication;
- Quality of information content;
- Remote training.
These areas are developed through 22 projects, by multidisciplinary and transversal teams from 20 entities of both the public sector and civil society, and with the participation of 68 people with distinct professional occupations, careers and roles, thus highlighting the intrinsically collaborative character of the measures.

Country
Portugal
Institution

Coordination of the Incentive System for Innovation in Public Management/SIIGeP: Administrative Modernization Agency (AMA); National Institute of Administrationv (INA); Directorate-General for Administration and Public Employment (DGAEP).

Category
Digital Government
Focus
E-participation
Technology

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