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This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

As a result of the introduction of digital customs and the paperless customs environment with the introduction of the new software from 1st April 2020, the customs procedure for export is completely paperless. Exporters, in addition to not having to submit a customs declaration for export, do not need to submit the accompanying customs documents, such as invoice, CMR. The benefits of modernization of customs operations and digitalization, in addition to facilitating trade, in this crisis time contribute to greater avoidance of physical contact between economic operators and customs.
In addition to regular customs procedures, simplified customs procedures allow companies to clear goods within 24 hours. Thus, despite the strong restriction on movement through these customs procedures, it is ensured that during this period there are no serious violations in the supply of goods.

Country
North Macedonia
Institution

Customs Administration

Category
Digital Government
Focus
E-Service
Technology

Software