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This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

Facing the COVID-19 pandemic for the municipal public servants of the mayor of Panama
Objective
To be able to establish a timely intervention in the aspects of mental health and well-being, through clinical psychological care and social work; both made possible by technological means (tele-assisted mental health).
Specific Objectives Aid municipal public servants who present emotional affectations and promote an adequate work environment and well-being.
Provide psychological support to municipal public servants affected by COVID-19.
Strategies of implementation
Remote psychological care (by phone and through video platforms). Training sessions and emotional regulation, which promote self-care.
Face-to-face care (depending on the cases and with the health prevention measures established by the MINSA).
Psychosocial support
Use of mass informative emails, posters and videos.
Promotion of mental health, with the support of the facilitators, who participated in the trainings of the Municipal Corporate University
Monitoring and evaluation of cases.

Country
Panama
Institution

Panama City

Category
Smart City
Focus
E-Service
Technology

Website