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This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

As a response to COVID-19, existing services on the portal of the Health insurance fund were upgraded in order to reduce unnecessary physical contact: - automatic extension of maternity leave during the state of emergency
- simplified process of family doctor monthly verification of chronic therapy, fully online
- specialist report extension of validity period during the state of emergency
- simplified process of verification of orthopedic devices, fully online
- prescription validity period extension considering the movement limitation during curfew
- replacement doctor extended validity during the state of emergency in order to ensure doctor availability for citizens
- online appointment of replacement doctor for the medical personnel that is in quarantine or self isolation
- extended health insurance for students during the state of emergency

Country
North Macedonia
Institution

Health Insurance Fund, Ministry of Health, eHealth Directorate

Category
Digital Government
Focus
E-health services
Technology

Website