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This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

The Abu Dhabi Government launched the “Digital Month” initiative to highlight the benefits of more than 1,000 digital services as compared to traditional visits to government offices. This initiative has contributed a lot to protecting the community members from the further spread of the COVID-19 pandemic by encouraging them to use the digital channels to reach the government services. The Abu Dhabi Government Services ecosystem 'Tamm' is an example of the efforts made by the Abu Dhabi Government to advance the digital transformation in Abu Dhabi. Tamm, through cooperation with all government entities in Abu Dhabi, harnesses the latest technologies and digital solutions to provide a smooth service experience for customers. It provides all Abu Dhabi residents with high quality and efficient government services through an integrated and safe digital platform.

Country
United Arab Emirates
Institution

Abu Dhabi Digital Authority (ADDA)

Category
Digital Government
Focus
Digital policy
Technology

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