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This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

In view of the situation, all telecom operators have taken steps to provide more opportunities for their customers to keep in touch with their loved ones, manage their business and receive the information they need in your daily life. The operators provided their customers with packages for extra minutes and mobile internet as well as access to digital services at no extra charge.

Country
Bulgaria
Institution

The telecom operators of Bulgaria

Category
Digital Government
Focus
Digital inclusion