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This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

1. During pandemic, school teachers have already started to work remotely, performing methodological and preparatory work while at home. Teachers were transferred to the remote format of work with the preservation of salaries on the same terms and in the same amounts as in the usual time. Teachers have prepared for 1.5 months, took online courses, and have been learning to use digital technologies. On April 1, teachers have conducted trial distance lessons, on April 2, parents' meetings have been held online, and on April 3, class hours were held throughout the country. To organize the educational process, the Ministry has provided the access for students to electronic platforms such as Bilimland, Kundelik, Google Classroom, MOODLE, Univer, Platonus, Canvas, Daryn online. The Coursera platform has provided free access to courses, while ZOOM has provided free access for classes. Teachers were provided with conditions for remote work.
2. In order to provide free access to these educational resources, a Memorandum of cooperation was signed between the Ministry of education and science, the Ministry of digital development and a number of telecommunication operators. So, when using these sites, subscribers will not be charged Internet traffic.
On the 1st day of distance learning, 3.2 million schoolchildren have started distance learning, with 2.4 million of them studying via the Internet only. E-portal Kundelik had 32 million sessions; 2.2 million unique users visited the website.
Video lessons were held on the TV channels Balapan (in Kazakh), El arna (in Russian), regional TV channels and Qazaq Radio. In addition to the broadcast, the web site of the Balapan TV channel was visited by 95,533 people, and the YouTube channel balapantv showed 386 thousand views in 6 hours. All video lessons that streamed on TV are also available on the Internet for re-watching.

Country
Kazakhstan
Institution

Ministry of Education

Category
Digital Government
Focus
E-learning