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This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

National dedicated e-services created in light of the COVID-10 pandemic have allowed for citizens to apply for essential services online. People are able to request permission to leave the house the house for grocery shopping/pharmacies permit online. In addition, businesses can apply for services using e-Albania to continue daily business activities. The permissions are sent immediately electronically via email/SMS.

Country
Albania
Institution

National Agency of Information Society

Category
Digital Government
Focus
E-Permit
Technology

Email
SMS