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This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

In order to ensure the continuity of public services, several initiatives have been undertaken to facilitate this unprecedented situation of widespread remote work for public officials. Several digital tools have been developed and operated by the state. These initiatives have been deployed by the state to facilitate collaboration during the pandemic, whilst guaranteeing privacy and security. These tools include Tchap, the state's trusted instant messenger for public officials and their partners, the state's Web conference system and two new collaborative platforms for professional communities and project management. Market tools that met security and privacy requirements were also identified.

Country
France
Institution

Inter-ministerial Directorate for Digital Affairs (DINUM)

Category
Digital Government
Focus
Telecommuting