Gov.sg WhatsApp | Public Institutions

This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

The official Gov.sg WhatsApp account provides citizens with timely and trusted updates on the COVID-19 situation. This service has been optimised to send multi-lingual messages to all subscribers within 30 minutes.

Country

Singapore

Institution

Government Technology Agency