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This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

In the city of Hangzhou, millions of servers clustered together in a supercomputer analyse data points and use proprietary algorithms to manage traffic signals and improve traffic flows. Using analytics and artificial intelligence, the city’s smart traffic system has helped reduce congestion, road accidents and crime.

Country
China
Institution

City of Hangzhou and Alibaba

Category
Digital Government
Focus
E-Service
Technology

Cloud computing and Artificial Intelligence