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This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

What is Immuni?
Immuni is an app created to help Italy fight epidemics, starting with COVID-19.
The app has a contact tracing feature. When users discover they have tested positive for the virus, Immuni allows them to anonymously alert people they have been in close contact with and who may also have been infected. By being informed promptly (potentially even before developing symptoms of the virus), these people can contact their general practitioner to discuss their situation. Doing so can prevent them from infecting others, helping to reduce the spread of the virus.
How does Immuni's contact tracing system work?
Immuni informs users that they have been in close contact with a person who has tested positive by sending them an alert that includes advice on how to deal with the situation.
Immuni can determine that a risky exposure has taken place between two users without knowing who those users are and where they met. The app doesn’t (and can’t) collect any data that would identify the user, such as their name, date of birth, address, telephone number, or email address. To determine the contact, Immuni uses Bluetooth Low Energy technology and does not use geolocation data of any kind, including GPS data.
How is my privacy protected?
In developing Immuni, we have taken many measures to protect you and your privacy. Here’s a list of some of these measures:
The app doesn’t collect any data that could enable your identity to be traced. It doesn’t ask for (and can’t obtain) information such as your name, surname, date of birth, address, telephone number, or email address.
Your movements aren’t tracked or traceable in any shape or form.
The random codes that smartphones exchange via Bluetooth don’t contain information about you or your device.
These random codes change several times every hour, protecting your privacy even further.
The data saved on your smartphone and the connections between the app and the server are encrypted.
All data, whether stored on the device or on the server, is deleted when no longer relevant, and certainly no later than December 31, 2020.
The Ministry of Health is the body that collects your data. The data is used solely with the aim of containing the COVID-19 epidemic or for scientific research.
The data is saved on servers in Italy and managed by public bodies.
Can I change the language of the app?
The languages currently supported are Italian, English, German, French, and Spanish. The app uses the same language that’s set on your smartphone, where available. Otherwise, it uses English. Therefore, to change the language of the app, you’ll need to change the language of your device.

Country
Italy
Institution

Italy

Category
Smart City
Focus
E-Service
Technology

App