Introduces special Questions and Answers on COVID 19 sections on their websites

This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

In order to be as useful to their citizens as possible, a number of municipal administrations, among which Sofia Municipality, Municipality of Sliven etc., have introduces special Questions and Answers on COVID 19 sections on their websites, including through chat bots.

Country

Bulgaria

Institution

Sofia Municipality