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This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

Shlonik How Are You App:Shlonik is an interactive app used to assist the Ministry of Health in Kuwait to engage with all citizens and residents and ensure their safety with focus on COVID-19 pandemic. Shlonik offers a variety of features such as the latest health updates, a health Bot, a self check-in mechanism for quarantined patients, vitals reporting and a communication tool with the MOH medical teams. Shlonik is the combined effort of MOH, the Kuwait Central Agency of Information Technology and Zain.

Country
Kuwait
Institution

Council of Ministers,Ministry of Health, Central Agency for Information Technology, Ministry of Interior, Ministry of Commerce and Industry, Ministry of Foreign Affairs, The Public Authority for Civil Information, Ministry of Education, Communication and Information Technology Regulatory Authority

Category
Digital Government
Focus
Information sharing
Technology

Chatbot