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This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

The Mexican coronavirus platform provides the latest information about the COVID-19 pandemic and the vaccines for their citizens. People can access these services via web or through a Whatsapp messaging service. The messaging service allows citizens to ask questions and receive answers through a chat.

Country
Mexico
Institution

Mexican Government

Category
Digital Government
Focus
Information sharing
Technology

Web, robochats, social media