National Call Center support for citizens aboard

This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

Saudi e-Government Program (Yesser) and through the National Call Center (Ammer) provides support to all citizens who want to benefit from Return home service and wish to return from abroad, the ability to communicate with the National Call Center to obtain support through its multiple channels, which included communication via instant chat through the link:
https://bit.ly/2V1oKui

Country

Saudi Arabia

Institution

Saudi e-Government Program (Yesser)