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Service to locate the owner of animals found loose on public roads with the General Animal Registry (RGA) tag on the collar, so that they can rescue the animal directly in the place where it was found.
The DVZ (Division of Zoonoses Surveillance) checks if the description of the registered animal is the same as in the system and contacts the owner by telephone, informing the animal's location.
WHEN REQUEST
When you find a dog or cat with the RGA tag that has the identifying number on the front.
TARGET AUDIENCE
Anyone.
REQUIREMENTS, DOCUMENTS AND INFORMATION Information required for ordering:
- Full address of the occurrence;
- Contact phone;
- Location where the animal is;
- Type of animal;
- Animal color;
- Sex of the animal;
- Number of the General Animal Registry (RGA);
- Detailed description of the situation found.
DEADLINE 48 hours.
FEES OR PUBLIC PRICE
Free.
CHANNELS TO REQUEST SERVICE
Electronic:
- Service Portal SP156.
Presential:
- Service Centers of the Subprefectures ( click here for addresses of the Service Centers of the Subprefectures ).
Phone:
- Telephone Exchange 156.
MAIN STEPS 1) Request the service informing the registration number that is printed on the front of the General Animal Registry (RGA) plate;
2) Fill in the form;
3) The Zoonoses Surveillance Division (DVZ) will contact the citizen who found the animal by telephone to check the description of the animal and verify that the platelet corresponds to the animal found. If the described animal matches the description in the system, the DVZ will note the location of the animal and call the owner informing the location where the animal is;
4) Follow the protocol on the SP156 Service Portal .
LEGISLATION
Municipal Law No. 13.131/2001 COMMENTS
It is essential that the citizen provides the registration number.
RESPONSIBLE BODY
Municipal Health Department - SMS Health Surveillance Coordination - COVISA
São Paulo
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