Self-assessment of symptoms of with help of chatbot

This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

The platform helps with the self-assessment based on symptoms and gives information about the probability of being infected including advice for further action. The associated conversational assistant/chatbot Hispabot-Covid19 can be used via WhatsApp/other applications.

Country

Spain

Institution

Secretary of State for Digitization and Artificial Intelligence