Simplification of the process of assigning and paying state benefits to certain categories of the population, including socially vulnerable during the pandemic and quarantine regime by transferring government services to electronic format.

This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

Automating the process of filing an application, tracking the status and receiving feedback from the executive body in electronic form through the State portal of electronic services for the following types of benefits: - “Balaga suiunchu”; - children with disabilities; - disabled since childhood, PWD in the absence of the right to retirement benefits; - orphans and children with the loss of a breadwinner; - maternity.

Country

Kyrgyzstan

Institution

State Committee of Information Technologies and Communications of the Kyrgyz Republic; Ministry of Social Development and Labor of the Kyrgyz Republic