Support of critical digital channels (health portal and app and citizenship portal)

This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

Fundamental in this moment of crisis, both the Ministry of Health portal and the CoronaVirus SUS application, need technological support to continue to be the official and safe source on health actions to combat Covid-19. To this end, one must focus on support, guarantee, availability and expansion of ICT infrastructure for the systems of these agencies.

Country

Brazil

Institution

Digital Government Secretariat of the Ministry of Economy