Tanzania e-Government initiative with mobile network operators

This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

The Ministry of Health has partnered with the e-Government Authority and all Mobile Network Operators through the Tanzania Communication Regulatory Authority to provide free of charge information and free calls to health experts through a special short code number 199 dedicated to Covid-19. It provides preliminary diagnosis to citizen according to their locations and other personal data.

Country

United Republic of Tanzania

Institution

Ministry of Health, e-Governnment Authority, mobile network operators