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This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

Yani is a chat bot that got its name from the word “baYANIhan”. It is fluent in both English and Filipino, and provides users with a multitude of information about the Philippine government policies regarding health, education, transportation, and economic support.
It has a feature that can point users to the nearest hospital. It also provides links to psychologists and psychosocial support specialists for those who need it.
The EndCov dashboard provides COVID-19 updates in the Philippines with detailed statistical data surrounding the Virus.

Country
Philippines
Institution

University of the Philippines COVID-19 Pandemic Response Team

Category
Digital Government
Focus
Information sharing
Technology

Chatbot