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| Compendia | Digital Government

Compendium of ICT Applications on Electronic Government, Volume 2: Mobile Applications on Human Security and Business Development

This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support…
| Compendia | Public Service Innovation

Compendium of Best Practices and Innovations in Public Administration: Success Stories from the Winners and Finalists of the 2008 United Nations Public Service Awards

The United Nations Public Service Awards Programme (UNPSA) is the most prestigious international recognition of excellence in public service. It rewards the creative achievements and the contributions of public service institutions to a more…
| Capacity Development Reports | Transformational Leadership and New Mindsets

Building a Developmental State: Strategies for Attracting and Retaining High Quality Staff in the Public Service in Africa

Building a Developmental State: Strategies for Attracting and Retaining High Quality Staff in the Public Service in Africa is a presentation during the 30th Africa Association for Public Administration and Management (AAPAM) Annual Roundtable…
| Compendia

Compendium of Basic United Nations Terminology in Governance and Public Administration

At its sixth session, the Committee of Experts on Public Administration expressed appreciation to the Chair and the members of the working group on basic United Nations terminology in governance and public administration for its preliminary report…
| Capacity Development Reports | Participation and Accountability

Building Trust Through Civic Engagement

This publication is the result of the Workshop on Building Trust through Civic Engagement, held as part of the 7th Global Forum on Reinventing Government: Building Trust in Government, which took place at the United Nations Headquarters in Vienna…
| UN E-Government Surveys | Digital Government

From E-Government to Connected Governance

From E-Government to Connected Governance The UN E-Government Survey 2008: From E-Government to Connected Governance assesses the E-Government Development of the 192 Member States of the UN according to a quantitative composite index of e-readiness…
| Capacity Development Reports | Public Service Innovation

Building Capacities for Public Service in Post-Conflict Countries

This publication on ‘Building Capacities for Public Service in Post-Conflict Countries’ represents a more nuanced contribution to the discourse on post-conflict reconstruction by focusing on some of the most fundamental and earliest elements to be…
| Compendia | Digital Government

Compendium of ICT Applications on Electronic Government, Volume 1: Mobile Applications on Health and Learning

This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support…
| Capacity Development Reports | Public Institutions | Transformational Leadership and New Mindsets

Managing Knowledge to Build Trust in Government

The workshop on Managing Knowledge to Build Trust in Government was organized to exchange knowledge and practices worldwide, to challenge current thinking and bring to light best practices that cut across geographical boundaries, and to develop…
| Capacity Development Reports | Participation and Accountability

Toward Participatory and Transparent Governance: Reinventing Government

This publication emerged from the presentations, discussions, and conclusions of nine capacity development workshops, which examined the theme of participatory and transparent governance as part of the 6th Global Forum on Reinventing Government. In…
| UN E-Government Surveys | World Public Sector Reports | Digital Government

World Public Sector Report 2003

E-Government at the CrossroadsThe World Public Sector Report 2003 presents a view of e-government as a tool for creating public value. It puts e-government development in the context of the United Nations Millennium Declaration, the Report claims…
| UN E-Government Surveys | Digital Government

E-government Landscape

E-government Landscape Since the mid -1990s governments around the world have been executing major initiatives in order to tap the vast potential of the internet for the distinct purpose of improving and perfecting the governing process. Like the…