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| Policy Briefs | Transformational Leadership and New Mindsets

The Role of Public Service and Public Servants during the COVID-19 Pandemic

Key messages:   1. Comprehensive public service capacity development: Governments must pay attention to developing the capacities of the public service and public servants; be it in their numbers, their competences, values, the protective gear…
| Policy Briefs | Participation and Accountability | Public Institutions

Resilient Institutions in Times of Crisis: Transparency, Accountability and Participation at the National Level Key to Effective Response to COVID-19

National institutions are strongly impacted by the coronavirus (COVID-19). The pandemic has disrupted to varying extents the regular functioning of state institutions, such as parliaments and justice systems, and affected key government functions…
| Policy Briefs | Public Institutions

COVID-19: Reaffirming State-People Governance Relationships

The emergence and spread of the coronavirus in late 2019 and the impact of its disease, COVID-19, which has been categorized by the World Health Organization as a global pandemic, is, at the time of writing, ongoing.   Efforts by governments to…
| Policy Briefs | Digital Government

COVID-19: Embracing Digital Government During the Pandemic and Beyond

The COVID-19 pandemic is forcing governments and societies to turn toward digital technologies to respond to the crisis in the short-term, resolve socio-economic repercussions in the mid-term and reinvent existing policies and tools in the long-term…
| Expert Group Meeting Reports | Digital Government

Report of the Expert Group Meeting on 2012 United Nations E-Government Survey: Towards a More Citizen-Centric Approach

The United Nations e-Government Survey is one of the major recurrent flagship publications of the Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (DESA). It has…
| Expert Group Meeting Reports | Digital Government | Participation and Accountability

Report of the Expert Group Meeting on E-Procurement: Towards Transparency and Efficiency in Public Service Delivery

This is a concept paper prepared in response to the demand from United Nations Member States in understanding the challenges, potential and available options in improving or developing E-Procurement systems.   This paper is based on a series of…
| Expert Group Meeting Reports | Participation and Accountability

Report of the Expert Group Meeting on Engaging Citizens to Enhance Public Sector Accountability and Prevent Corruption in the Delivery of Public Services

The Development Management Branch of the Division for Public Administration and Development Management of the United Nations Department of Economic and Social Affairs (DMB/DPADM/UNDESA) convened an Expert Group Meeting (EGM) on Engaging Citizens to…
| Expert Group Meeting Reports | Transformational Leadership and New Mindsets

Report of the Expert Group Meeting on Strengthening Public Administration and Leadership for Millennium Development Goals at Local Level

The Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (UNDESA) collaborated with the International Association of Schools and Institutes of Administration (IASIA) to…
| Expert Group Meeting Reports | Public Institutions

Report of the Expert Group Meeting on Developing Institutional Capacities of Public Administration for the Achievement of the Millennium Development Goals in Post-Conflict and Crisis Situations

The world is currently engaged in searching for effective ways through which countries can be (i) prepared to face occurrences of violent conflict, crisis, and/or disaster, (ii) prevent/manage them and/or mitigate their negative impact on human…
| Expert Group Meeting Reports | Digital Government

Report of the Expert Group Meeting on e-Government and New Technologies: Towards Better Citizen Engagement for Development

UN DESA in collaboration with the International Telecommunication Union (ITU) organized a multiple stakeholders Expert Group Meeting on “e-Government and New Technologies: Towards better citizen engagement for development.” The meeting was held in…
| Expert Group Meeting Reports | Participation and Accountability

Report on the Expert Group Meeting on Citizen Engagement in Climate Change Governance: Citizens for a Sustainable Future

The UNDESA-DPADM supported Kyung Hee University, South Korea, in its World Civic Forum 2009 initiative, held from 5 to 8 May 2009 in Seoul, Korea. The overarching theme of the forum was Building Our Humanitarian Planet, espoused by three sub-themes…
| Expert Group Meeting Reports | Digital Government

Report of the Expert Group Meeting on E-Government Survey: Getting to the Next Level

The United Nations E-Government Survey is one of the major recurrent flagship publications of the Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (UNDESA). It has…