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| Handbooks | Digital Government

Digital Government Capability Assessment

The Digital Government Capability Assessment (DGCA) is a six-dimension framework of enablers to engage governments in discussions towards digital government transformation. Considering that digital government requires a multifaceted response from…
| Capacity Development Reports | Sound Policymaking | Transformational Leadership and New Mindsets

Report on Changing Mindsets and Governance Capacities for Policy Coherence for a Holistic Implementation of the 2030 Agenda in the Arab Region

This report summarizes the key messages that were conveyed by facilitators, participants and external speakers during the online training workshop on “Changing Mindsets and Strengthening Governance Capacities for Policy Coherence for a Holistic…
| Capacity Development Reports | Public Institutions

2021 Snapshots of Capacity Development Activities

This report provides a snapshot of the capacity development activities undertaken by UN DESA’s Division for Public Institutions and Digital Government (DPIDG) in 2021. During 2021 DPIDG:   Organized 30+ capacity development activities with 79…
| Policy Briefs | Digital Government

UN/DESA Policy Brief #92: Leveraging digital technologies for social inclusion

Leveraging digital technologies for social inclusion Key messages COVID-19 is accelerating the pace of digital transformation. In so doing, it is opening the opportunities for advancing social progress and fostering social inclusion, while…
| Policy Briefs | Digital Government | Open Government Data

UN/DESA Policy Brief #89: Strengthening Data Governance for Effective Use of Open Data and Big Data Analytics for Combating COVID-19

Strengthening Data Governance for Effective Use of Open Data and Big Data Analytics for Combating COVID-19 Summary Governments are highly dependent on all data including official statistics, administrative data, open data and big data analytics…
| Policy Briefs | Transformational Leadership and New Mindsets

The Role of Public Service and Public Servants during the COVID-19 Pandemic

Key messages:   1. Comprehensive public service capacity development: Governments must pay attention to developing the capacities of the public service and public servants; be it in their numbers, their competences, values, the protective gear…
| Policy Briefs | Public Institutions

COVID-19: Reaffirming State-People Governance Relationships

The emergence and spread of the coronavirus in late 2019 and the impact of its disease, COVID-19, which has been categorized by the World Health Organization as a global pandemic, is, at the time of writing, ongoing.   Efforts by governments to…
| Policy Briefs | Participation and Accountability | Public Institutions

Resilient Institutions in Times of Crisis: Transparency, Accountability and Participation at the National Level Key to Effective Response to COVID-19

National institutions are strongly impacted by the coronavirus (COVID-19). The pandemic has disrupted to varying extents the regular functioning of state institutions, such as parliaments and justice systems, and affected key government functions…
| Policy Briefs | Digital Government

COVID-19: Embracing Digital Government During the Pandemic and Beyond

The COVID-19 pandemic is forcing governments and societies to turn toward digital technologies to respond to the crisis in the short-term, resolve socio-economic repercussions in the mid-term and reinvent existing policies and tools in the long-term…
| Capacity Development Reports | Public Institutions | Transformational Leadership and New Mindsets

Managing Knowledge to Build Trust in Government

The workshop on Managing Knowledge to Build Trust in Government was organized to exchange knowledge and practices worldwide, to challenge current thinking and bring to light best practices that cut across geographical boundaries, and to develop…
| Capacity Development Reports | Participation and Accountability

Toward Participatory and Transparent Governance: Reinventing Government

This publication emerged from the presentations, discussions, and conclusions of nine capacity development workshops, which examined the theme of participatory and transparent governance as part of the 6th Global Forum on Reinventing Government. In…
| Handbooks | Participation and Accountability

Civic Engagement in Public Policies: A Toolkit

This toolkit highlights emerging innovative processes, methods and mechanisms that foster the engagement of civil society, the private sector and citizens in general in public policies. It aims to assist governments, civil society and other relevant…