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| Handbooks | Participation and Accountability

Civic Engagement in Public Policies: A Toolkit

This toolkit highlights emerging innovative processes, methods and mechanisms that foster the engagement of civil society, the private sector and citizens in general in public policies. It aims to assist governments, civil society and other relevant…
| World Public Sector Reports | Transformational Leadership and New Mindsets

World Public Sector Report 2005

Unlocking the Human Potential for Public Sector Performance As recommended by the UN Committee of Experts on Public Administration (UNCEPA), the third World Public Sector Report will be published in 2005, with a particular thematic focus on human…
| UN E-Government Surveys | World Public Sector Reports | Digital Government

World Public Sector Report 2003

E-Government at the CrossroadsThe World Public Sector Report 2003 presents a view of e-government as a tool for creating public value. It puts e-government development in the context of the United Nations Millennium Declaration, the Report claims…