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| Policy Briefs | Digital Government | Public Institutions | Public Service Innovation

UN/DESA Policy Brief No. 139: Strengthening Disaster Risk Reduction and Resilience for Climate Action through Risk-informed Governance

Strengthening Disaster Risk Reduction and Resilience for Climate Action through Risk-informed Governance Key Messages Governments that consider risk in policymaking and successfully integrate risk management into their governance frameworks and…
| Handbooks | Digital Government | Public Service Innovation

Handbook on how to design and implement One-stop-Shops to promote better service delivery and implement the Sustainable Development Goals

This Handbook, prepared by UN DESA/DPIDG, provides local and national governments with a set of conceptual approaches, practical strategies, and tools to improve the delivery of public services through citizen centric One-stop-Shops (OSS). It…
| Policy Briefs | Public Institutions

UN DESA Policy Brief No. 136: Promoting non-discrimination in public administration: some entry points

Promoting non-discrimination in public administration: some entry points Key messages Public administration can both serve as a vehicle for discrimination and provide channels to address it. Research is needed, in particular from developing…