Report of the Expert Group Meeting on E-Government Survey: Getting to the Next Level

The United Nations E-Government Survey is one of the major recurrent flagship publications of the Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (UNDESA). It has consistently ranked as one of the top 10 downloaded publications of the Department. Given the high profile nature of the Survey, in an effort to improve its methodological aspects, DPADM organized an Expert Group Meeting (EGM) entitled "E-Government Survey: Getting to the Next Level”. It was held at UN headquarters in New York, USA, from 11 December to 12 December 2008.

A review paper of the methodology used in the current Survey, which was prepared by a consultant, framed and aided the discussion on the ways of enhancing the quantitative part of the Survey. In particular, it concentrated on the development and improvement of measurable indicators; which can be put forth in a question format for the Survey and for which data can be obtained on the national website/portal. The meeting also served as a forum to review and update the current Survey questionnaire to respond more accurately to current and foreseeable trends of government on-line service provision.

File added date: August 2021
Author: UN DESA/DPIDG
Download Publication: English
URL: https://digitallibrary.un.org/record/745101