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| Reports | Digital Government | Sound Policymaking | Local Governance | Participation and Accountability | Public Service Innovation
Report of the Webinar Series on Effective Governance and the Quintet of Change for the Implementation of the SDGs
The report of the Webinar Series on Effective Governance and the Quintet of Change for the Implementation of the Sustainable Development Goals (SDGs) highlights key insights from the webinar series that included six interactive webinars that…
| Handbooks | Digital Government | Public Service Innovation
Handbook on how to design and implement One-stop-Shops to promote better service delivery and implement the Sustainable Development Goals
This Handbook, prepared by UN DESA/DPIDG, provides local and national governments with a set of conceptual approaches, practical strategies, and tools to improve the delivery of public services through citizen centric One-stop-Shops (OSS). It…
| Handbooks | Digital Government | Public Service Innovation
Handbook on Risk-informed Governance and Innovative Technology for Disaster Risk Reduction and Resilience
This Handbook is developed based on the Traning of Trainer Toolkit on Risk-informed Governance and Innovative Technology for Disaster Risk Reduction (DRR) and Resilience. The overall learning outcome of this training toolkit is to meet the…
| Reports | Public Service Innovation
Report of the Sixth United Nations Public Service Day and Awards Ceremony
The United Nations hosted the Sixth Public Service Awards Ceremony and commemorated Public Service Day in New York on 23 June 2008 in Conference Room 2. The UN Public Service Awards (UNPSA) are handed out every year on 23 June, which has been…
| Reports | Public Service Innovation
Public Service Ethics in Africa, Vol. 2
There is a greater awareness of the need for ethics, accountability and transparency in public life today. This realisation has been supported by the emergence of a consensus that good governance and sound public administration underpin sustainable…
| Reports | Public Service Innovation
Public Service Ethics in Africa, Vol. 1
There is a greater awareness of the need for ethics, accountability and transparency in public life today. This realisation has been supported by the emergence of a consensus that good governance and sound public administration underpin sustainable…