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| Capacity Development Reports | Public Institutions

2021 Snapshots of Capacity Development Activities

This report provides a snapshot of the capacity development activities undertaken by UN DESA’s Division for Public Institutions and Digital Government (DPIDG) in 2021. During 2021 DPIDG:   Organized 30+ capacity development activities with 79…
| UN E-Government Surveys | Digital Government

UN E-Government Survey 2020

The year 2020 witnessed a transformational change in global development as the United Nations Secretary-General António Guterres called on Member States and other stakeholders to “kickstart a decade of delivery and action for people and planet”,…
| UN E-Government Surveys | Digital Government

2018 E-Government Survey

2018 E-Government Survey The 2018 UN E-Government Survey is published as the implementation of the 2030 Agenda for Sustainable Development Goals (SDGs) advances to its third year. Governments have the critical responsibility to pursue policies and…
| UN E-Government Surveys | Digital Government

E-Government in Support of Sustainable Development

E-Government in Support of Sustainable Development  The UN E-Government Survey 2016 on “E-Government in Support of Sustainable Development” offers a snapshot of trends in the development of e-government in countries across the globe. According…
| UN E-Government Surveys | Digital Government

E-Government for the Future We Want

E-Government for the Future We Want  The United Nations E-Government Survey 2014: E-Government for the Future We Want was completed in January 2014 and launched in June 2014. The theme of the 2014 is particularly relevant to addressing the…
| UN E-Government Surveys | Digital Government

E-Government for the People

E-Government for the People The United Nations E-Government Survey 2012: E-Government for the People was completed in December 2011 and launched in February 2012. The 2012 edition of the survey was prepared in a context of multiple challenges of an…
| UN E-Government Surveys | Digital Government

Leveraging E-government at a Time of Financial and Economic Crisis

Leveraging E-government at a Time of Financial and Economic Crisis The 2010 United Nations e-Government Survey: Leveraging e-government at a time of financial and economic crisis was completed in December 2009 and launched in early 2010. The report…
| Capacity Development Reports | Transformational Leadership and New Mindsets

Building a Developmental State: Strategies for Attracting and Retaining High Quality Staff in the Public Service in Africa

Building a Developmental State: Strategies for Attracting and Retaining High Quality Staff in the Public Service in Africa is a presentation during the 30th Africa Association for Public Administration and Management (AAPAM) Annual Roundtable…
| UN E-Government Surveys | Digital Government

From E-Government to Connected Governance

From E-Government to Connected Governance The UN E-Government Survey 2008: From E-Government to Connected Governance assesses the E-Government Development of the 192 Member States of the UN according to a quantitative composite index of e-readiness…
| Capacity Development Reports | Participation and Accountability

Building Trust Through Civic Engagement

This publication is the result of the Workshop on Building Trust through Civic Engagement, held as part of the 7th Global Forum on Reinventing Government: Building Trust in Government, which took place at the United Nations Headquarters in Vienna…
| Capacity Development Reports | Public Service Innovation

Building Capacities for Public Service in Post-Conflict Countries

This publication on ‘Building Capacities for Public Service in Post-Conflict Countries’ represents a more nuanced contribution to the discourse on post-conflict reconstruction by focusing on some of the most fundamental and earliest elements to be…
| Capacity Development Reports | Public Institutions | Transformational Leadership and New Mindsets

Managing Knowledge to Build Trust in Government

The workshop on Managing Knowledge to Build Trust in Government was organized to exchange knowledge and practices worldwide, to challenge current thinking and bring to light best practices that cut across geographical boundaries, and to develop…