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| Compendia | Public Service Innovation
Compendium of Best Practices and Innovations in Public Administration: Success Stories from the Winners and Finalists of the 2008 United Nations Public Service Awards
The United Nations Public Service Awards Programme (UNPSA) is the most prestigious international recognition of excellence in public service. It rewards the creative achievements and the contributions of public service institutions to a more…
| Compendia
Compendium of Basic United Nations Terminology in Governance and Public Administration
At its sixth session, the Committee of Experts on Public Administration expressed appreciation to the Chair and the members of the working group on basic United Nations terminology in governance and public administration for its preliminary report…
| Compendia | Digital Government
Compendium of ICT Applications on Electronic Government, Volume 1: Mobile Applications on Health and Learning
This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support…
| Self-Assessment Surveys | Manuals and Guidelines
Citizen Engagement Self-Assessment Questionnaire
The United Nations Department of Economic and Social Affairs, Division for Public Institutions and Digital Government, developed a Citizen Engagement Self-Assessment Questionnaire, which is available in English and Arabic.