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| Policy Briefs | Digital Government | Public Institutions | Public Service Innovation
UN/DESA Policy Brief No. 139: Strengthening Disaster Risk Reduction and Resilience for Climate Action through Risk-informed Governance
Strengthening Disaster Risk Reduction and Resilience for Climate Action through Risk-informed Governance
Key Messages
Governments that consider risk in policymaking and successfully integrate risk management into their governance frameworks and…
| UN E-Government Surveys | Digital Government
UN E-Government Survey 2022
The United Nations E-Government Survey 2022 is the 12th edition of the United Nations’ assessment of the digital government landscape across all 193 Member States. The E-Government Survey is informed by over two decades of longitudinal research,…
| Research Notes | Digital Government
E-government for Resilient Governance: Opportunities and Challenges in Crises
This paper analyses how governments’ digitalization influences the resilience of governance in context of crises. The first part explores the concept of institutional resilience and draws a picture of how data and the Internet can contribute to…
| Handbooks | Digital Government | Public Service Innovation
Handbook on how to design and implement One-stop-Shops to promote better service delivery and implement the Sustainable Development Goals
This Handbook, prepared by UN DESA/DPIDG, provides local and national governments with a set of conceptual approaches, practical strategies, and tools to improve the delivery of public services through citizen centric One-stop-Shops (OSS). It…
| Capacity Development Reports | Digital Government | Public Service Innovation | Transformational Leadership and New Mindsets
Report on Innovation, Digital Government and Changing Mindset for Public Sector Transformation in Guyana to Achieve the SDG
The Report highlights the key concepts and recommendations that emerged from the Training Workshop on “Innovation, Digital Government and Changing Mindset for Public Sector Transformation in Guyana to Achieve the SDGs” organized by the United…