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| UN E-Government Surveys | Digital Government | Local Governance | Participation and Accountability | Public Institutions

UN E-Government Survey 2024

This thirteenth edition of the United Nations E-Government Survey, released in 2024, provides a comprehensive assessment of the digital government landscape across all 193 Member States. The 2024 Survey highlights a significant upward trend in the…
| Capacity Development Reports

Capacity Development Snapshot 2023

This report provides an overview of the capacity development activities that UN DESA’s Division for Public Institutions and Digital Government (DPIDG) conducted in 2023, including the substantive support provided to the reinvigorated UN Resident…
| Policy Briefs

UN DESA Policy Brief No. 157: How Can Governments Strengthen Their Relationships with Society to Meet the Sustainable Development Goals? Lessons from the COVID-19 Pandemic

With less than seven years left to the 2030 deadline, progress towards the Sustainable Development Goals (SDGs) has been limited. But, at the SDG Summit in September 2023, Member States of the United Nations committed to bold, ambitious, accelerated…
| Policy Briefs | Public Institutions

UN DESA Policy Brief No. 156: Enhancing Public Institutions’ Risk-informed Communication to address Multifaceted Crises for Disaster Risk Reduction, Resilience and Climate Action

The ability to initiate, plan, develop, coordinate, and disseminate accurate, timely, and reliable information, alerts, warnings, and notifications to the public and responders in crises situations is central to risk-informed communication. Risk-…
| Reports | Public Institutions

DESA highlights Report: Strengthening National Institutions and Accountability

Effective, inclusive and accountable public institutions and digital government are key to people's well-being in every society across the world. UN DESA, through its support to public institutions in the design and implementation of public policies…
| Publications | World Public Sector Reports | Public Institutions

World Public Sector Report 2023

Transforming institutions to achieve the Sustainable Development Goals after the pandemic.The World Public Sector Report 2023 examines the role that national institutional and governance innovations and changes that emerged during the COVID-19…
| Handbooks | Local Governance

Promoting Local Innovation for Inclusion of People in Vulnerable Situations and Leaving No One Behind

Ensuring no one is left behind is the overarching principle of the 2030 Agenda for Sustainable Development. Achieving that goal entails taking bold and accelerated actions to end extreme poverty, curb inequalities, confront discrimination and fast-…
| Reports

The UN DESA Annual Highlights Report 2022-2023

The UN DESA Annual Highlights report is a tool to communicate the contributions of the Department to the realization of internationally agreed development goals and shared social, economic, and environmental aspirations. It showcases the Department’…
| Handbooks | Local Governance | Public Institutions

Fostering Collaborative Public Administration for Local Governments

This handbook explains the concepts, attributes and approaches of collaborative administration and specifically introduces practical cases of collaborative public administration in local governments in the Republic of Korea. Collaborative public…
| Handbooks | Digital Government

Handbook on Digital Transformation in Local Government Leadership, Human Resources and Organizational Structure

The age of digital transformation, including the evolution of early e-government efforts towards a more holistic and user-centered approach, has arrived. The 2030 Agenda for Sustainable Development (2030 Agenda) includes a focus on governments’…
| Handbooks | Local Governance | Public Institutions

Strengthening Resilience in Cities and Local Communities Through Innovation and Digital Government

This handbook introduces the reader to concepts, approaches, tools, exercises and innovative cases to Strengthen Resilience in Cities and Local Communities through Innovation and Digital Government. The handbook guides the reader towards roadmaps,…
| Handbooks | Local Governance

Social Value in Local Governments

Over the last few years, the world has experienced an unprecedented pandemic. At the crossroads of coexistence or co-destruction, nations learned that community-centred thinking and action was needed, breaking away from self-centred behaviour. This…