The Side Event will be held on 9 April 2025 at the United Nations Headquarters from 1:30 pm to 2:30 pm, at the margins of the Twenty-Fourth Session of the Committee of Experts on Public Administration (CEPA). It is jointly organized by the State Agency for Public Service and Social Innovations under the President of the Republic of Azerbaijan together with the Permanent Mission of Azerbaijan to the United Nations in collaboration with the United Nations Department of Economic and Social Affairs, through its Division for Public Institutions and Digital Government.
The Side Event will serve as a platform for Member States to share their successful strategies, discuss challenges, and explore collaborative opportunities in public service innovation. It will provide comprehensive understanding of diverse innovative approaches to public service redesign across different regions. It will also help to strengthen partnerships and networks among countries, paving the way for joint initiatives and mutual support. The Side event will result in key recommendations, actionable strategies, and frameworks to implement innovative public service reforms contributing to the SDGs.
Project summary
Concept Note and agenda
Presentations:
Innovating Public Service Delivery to Achieve the Sustainable Development Goals Through the Transfer and Adaptation of Omnichannel Approaches, Adriana Alberti,Chief, Programme Management and Capacity, Development Unit, Division for Public Institutions and Digital Government, UN Department of Economic and Social Affairs
Presentation of “ASAN Service” center of the Republic of Azerbaijan, Mahammadali Khudaverdiyev, Director for International Affairs, State Agency for Public Service and Social Innovations under the President of Azerbaijan