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Asia-Soft LLP has successfully launched the pilot project in the city of Nur Sultan, which integrates and centralizes all the dispatching functions of emergency response services (police department, medical ambulance, fire department, emergency). This structure refers to the management of local executive bodies, with the autocracy of one body, thereby combining the dispatching functions of emergency services into one structure.
A single coordination center Senim109 for residents of the Karaganda region, which unites all the utilities of the city and is a single point of contact with the townspeople started to work. Now citizens can report a problem by calling the single number 109. More than 60 state and municipal institutions are connected to the Senim109 system. All appeals are processed by service specialists, and then transferred to government bodies and utilities.
Ministry of Digital Development, innovations and Aerospace Industry, IT companies, Akimats
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