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| Handbooks | Digital Government | Public Service Innovation

Handbook on how to design and implement One-stop-Shops to promote better service delivery and implement the Sustainable Development Goals

This Handbook, prepared by UN DESA/DPIDG, provides local and national governments with a set of conceptual approaches, practical strategies, and tools to improve the delivery of public services through citizen centric One-stop-Shops (OSS). It…
| Capacity Development Reports | Digital Government | Public Service Innovation | Transformational Leadership and New Mindsets

Report on Innovation, Digital Government and Changing Mindset for Public Sector Transformation in Guyana to Achieve the SDG

The Report highlights the key concepts and recommendations that emerged from the Training Workshop on “Innovation, Digital Government and Changing Mindset for Public Sector Transformation in Guyana to Achieve the SDGs” organized by the United…