This Handbook, prepared by UN DESA/DPIDG, provides local and national governments with a set of conceptual approaches, practical strategies, and tools to improve the delivery of public services through citizen centric One-stop-Shops (OSS). It…
The Report highlights the key concepts and recommendations that emerged from the Training Workshop on “Innovation, Digital Government and Changing Mindset for Public Sector Transformation in Guyana to Achieve the SDGs” organized by the United…