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This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

The Association E-Enfance’s mission is to protect minors on the Internet.
Their means of action is through preventive education of children, parents and professionals as well as the 3018, a national number for young victims of digital violence.
Recognized as a public utility, the e-Enfance Association has been the reference for the protection of Children on the Internet and for digital citizenship education since 2005. Approved by the Ministry of National Education, it offers interventions in school environments, training on the risks and good uses of the Internet. Since 2009, it has been operating the national platform Net Ecoute, an official partner of the Ministry of National Education in the fight against cyberbullying between students.
Free, anonymous and confidential, 3018 is the new national short number for adolescents, parents and their children on all questions related to the digital uses of young people. The 3018 is accessible by phone 6 days a week from 9 a.m. to 8 p.m., on 3018.fr by live chat, via Messenger and WhatsApp. A trusted third party, trusted flagger on social networks, the 3018 has a unique intervention capacity in France via an accelerated reporting procedure to obtain the deletion of illegal content or accounts within a few hours. Agreed with the Pharos platform (internet-signalement.gouv.fr), the Digital Brigade of the National Gendarmerie (gendarmerie.interieur.gouv.fr) and 119-Enfance en danger, 3018 is at the heart of the protection system of childhood.

Country
France
Institution

Paris

Category
Smart City
Focus
Information sharing
Technology

Website