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This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

1. The LabX is a Unit from AMA dedicated to experimentation and participation towards innovation in the PA. It developed (among other initiatives) a Remote Experimentation and Collaboration Guide, offering tools/methods for conducting remote research, co-creation or experimentation, guidelines for ensuring citizen participation in this context, etc. 2. The Incentive System for Innovation in Public Management (coordinated by AMA, INA and DGAEP) was entrusted with:
- Developing guides and other support instruments, new management models and new forms of work organisation;
- Promoting innovative management, leadership and work organization practices, integrated into an action plan for innovation;
- Disseminating information providing the necessary framework for the activity of services/workers in new work environments; - Analysing contents made available; - Reinforcing remote training for PA, in articulation with universities with a specific training offer for the current context.

Country
Portugal
Institution

Administrative Modernization Agency (AMA); National Institute of Administrationv (INA); Directorate-General for Administration and Public Employment (DGAEP).

Category
Digital Government
Focus
E-participation
Technology

Website