Network Capacity and Remote Work | Public Institutions

This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

In order to support the shift to working remotely, the Government of Canada has increased network capacity to support the rise in demand of working remotely, developed guidance on best practices for working remotely, prioritizes network access and IT services to sustain critical service continuity, enabled Wi-Fi calling for all government department and updated devices to address emergency requirements and support essential services.

Country

Canada

Institution

Shared Services Canada and Treasury Board of Canada Secretariat