Talent Reserve | Public Institutions

This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic along with other digital government initiatives and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships.

Canada's Talent Cloud team started working on a platform that would allow managers to access a pool of qualified public servants with a specific of skills and triage them to the departments in need of staff to address COVID. Employees of the Government of Canada could apply to Talent Cloud's Talent Reserve highlight their core skill set into 3 categories: backend operations (IT, procurement, etc..), front end operations (call-centres, security, etc..), and advice & analysis (communications, finance, policy, etc..). From there managers could visit the platform and pick candidates to fill positions on a term basis to address their staffing needs during the COVID crisis. This allows much quicker deployment of staff to front-line departments than normal staffing practices typically allow.

Country

Canada

Institution

Treasury Board of Canada Secretariat