Projects

1819C - Enhancing policy coherence for the SDGs through integrated assessments and institutional strengthening in Africa

Main Expectations: This project intends to build national capacities in two inter-related areas: on the use of modelling tools for the identification of synergies, interlinkages and trade-offs across sectors, goals and policies and on the mechanisms to strengthen institutional capacity to improve coordination and policy coherence in the design, implementation and evaluation of national policies for sustainable development. An integrated approach to capacity building is important to support countries, particularly developing countries.

Partners: EAPD, UNECA
Time Frame: April 2018 - 31 December 2021
Focus Countries:Cameroon, Ethiopia, Senegal

DA1617B: Evidence-based e-government policies for advancing governmental service delivery and accountability in support of the Sustainable Development Goals

Brief Description: The Least Developed Countries (LDCs) face multiple development challenges with limited resources, capacities and access to technologies. E-government can be leveraged to support the implementation of the Sustainable Development Goals (SDGs) and Targets (UN General Assembly, 2030 Agenda for Sustainable Development. A/RES/70/1. . ). It is, therefore, critical that LDCs have the technical know-how to take advantage of this opportunity. Therefore, there is a need for knowledge transfer through development assistance, smart investments in information communications technology (ICT) infrastructure as well as flexible and effective use of e-government to bring about substantial returns on investment supporting the sustainable development agenda. Under the right conditions, such efforts will in turn deliver multiple benefits such as better access to essential services, including for the poorest and most disadvantaged groups. It can create savings by streamlining and simplifying government processes as well as enhance accountability and transparency.

In order to steadily build capacity in the area of e-government and identify areas of strength and weaknesses, LDCs need to measure their degree of e-government development. This requires using not just supply-side metrics but also demand-side metrics, such as the impact, usage and user satisfaction of online services in supporting the SDGs.

The objective of the Project 1617B is to support decision making to support the sustainable development agenda by building institutional capacity to collect analyse and use data on e-government. It is structured around two expected accomplishments, namely: (i.) to improve institutional capacity in target countries to collect, use and publish relevant e-government data and compile indicators for analysis, monitoring and evaluation of progress in e-government; and (ii) to strengthen institutional capacity, frameworks and approaches in target countries to implement e-government policies and strategies in support of selected SDGs and Targets and related decision-making based on data. Recipient countries will also be encouraged to participate and present their digital strategy and e-government initiatives in the annual review process of the SDGs through the United Nations High-Level Political Forum (HLPF), as well as to feature their e-government tools to support specific SDGs and Targets through the Technology Facilitation Mechanism (TFM).

Objective/Purpose of Project: The overall objective of the project is to strengthen capacity of public sector institutions in selected least developed countries, in developing evidence- and data-based e-government policies to support the Sustainable Development Goals (SDGs).

Key Accomplishments: The expected accomplishement for the project are i) Improved institutional capacity in target countries to collect, analyse and publish e-government data and related sectoral data and ii) Strengthened institutional capacity in target countries to implement evidence-based government policies and strategies, in support of selected SDGs and Targets.

Cooperation Partners: International Telecommunication Union (ITU), United Nations Economic Commission for Africa (UNECA), UN Economic and Social Commission for Asia and the Pacific (UNESCAP), United Nations Office of the High Representative for the Least Developed Countries, Landlocked Developing Countries and Small Island Developing States (UN OHRLLS), UN Development Programme (UNDP) country offices, and the Partnership on Measuring ICT for Development .

Time Frame: January 2017 – December 2019
Funding: Development Account (DA)
Proposed Budget:
Division: DPIDG
Focus Countries: Bangladesh, Ethiopia
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Comment: The project has been extended until December 2019. It is being implemented by the Digital Government Branch (DGB).

ROA 206-8: Strengthening Capacities of the Public Sector in Least Developed Countries to Deliver Quality Services Equitably through the Transfer and Adaptation of Innovative Practices

Main Expectations: The project aims to strengthen capacities of the public sector in LDCs to deliver quality services equitably. This will be achieved through training, as well as sharing of knowledge and best practices. It will also provide an opportunity for LDCs to implement, at their request, new and innovative public administration practices identified through the UNPSA programme. It has been noted that while some countries are striving to find solutions to challenges that stand in their way to achieving the MDGs, others have already found workable and effective solutions to similar challenges. Adapting and replicating these solutions would save time and resources of those countries that are still searching for solutions. Through capacity building workshops, study tours to understand the best practices for adaptation and replication, online training conducted through UNPAN, and defaultrmation sharing, the project will contribute to strengthening the capacities of the public sector to deliver services by promoting and supporting the following: discovery of best practices, dissemination of the best practices, supporting adaptation and replication of the best practices upon demand from the Least Developed countries, and facilitating structured learning processes.

Objective/Purpose of Project: The overall purpose of the Project is to contribute to building public administration capacities in LDCs to provide quality services equitably for supporting the achievement of the internationally agreed development goals. The specific focus of the project is to enhance institutional and human resource capacities of the public sector in LDCs to deliver services; improve processes and mechanisms to involve citizens in the design and delivery of services, and encourage an organizational culture that promotes innovation in service delivery. The project will be delivered through workshops, on-line trainings and the transfer and adaptation of innovative practices.

Key Accomplishments: As a result of EGM deliberations, the project implementation strategy was refined and tailored to the needs of the target countries. 16 LDCs participated and received much needed training in transfer and adaptation of relevant innovative practices for improved public service delivery. Preparations for the first Study Tour to Bahrain at the end of January 2014 as well as for the second capacity-building Workshop to be held in mid-March in Addis Ababa, Ethiopia are underway.

Cooperation Partners: United Nations Office on Drugs and Crime, UN-Women, United Nations Development Programme, and the United Nations Human Settlements Programme
Time Frame: June 2014 – December 2016
Funding: Development Account (DA)
Proposed Budget: US$ 592,000
Division: DPIDG
Focus Countries: Bangladesh, Nepal, Panama and Uruguay
Comment: The four countries above were the ones targeted as part of the Development Account Project on Open Government. Uruguay and Panama are not LDCs. There seems to be a discrepancy between the focus countries and the project being described.
Project Final Report

ROA 245-8A: Developing capacity for e-Participation: Engaging citizens in development policy and decision-making processes through ICTs

Objective/Purpose of Project: The objective of this project is to strengthen the capacity of developing countries to apply Information Communication Technologies (ICTs) for engaging citizens through e-participation for development results. One expected accomplishment includes enhanced knowledge of 1) government policy-makers, and 2) relevant business and civil society leaders on the current concepts, approaches, and best practices on e-participation. Another expected accomplishment is the increased capacity of the governments of at least three (3) countries to implement options for regulatory and institutional frameworks to engage citizens through e-participation in public policy and service delivery. A self-assessment guide, the Measurement and Evaluation Tool for E-Participation Readiness (METEP) will be co-produced for application by the stakeholders.

Key Accomplishments (to-date): Organized the international seminar on E-participation, on Empowering People through ICT's. Based on some shared sessions, the meetings made up a high level seminar on E-Participation: Empowering People through Information Communication Technologies (ICTs from 24 to 26 July 2013 in Geneva, Switzerland. The seminar took place during the general segment of the 2013 Economic and Social Council (ECOSOC) four week substantive session. The objective of the capacity development workshop was to bring together relevant policy-makers and practitioners from the targeted developing countries of the project, with the purpose of enhancing their knowledge on e-participation by benefitting from the expertise of the EGM and contributing, through discussions and sharing of experiences, to the development of an online e-participation self-assessment tool, METEP (Measurement and Evaluation Tool for E-Participation Readiness). Participants reviewed the concept note and first version of the METEP and provided input and guidance for moving forward. A voluntary working group for METEP was also established with the mandate of reviewing and providing guidance on the development of the METEP.

Time Frame: July 2013 - December 2015

Funding: Development Account (DA)
Proposed Budget: US$362,900
Division: DPIDG
Focus Countries:Least Developed Countries
Comment: the focus countries are not listed. The project was supposed to have ended in December 2015. Perhaps we should check status with colleagues and/or with CDO.

ROA-264-9: Strengthening of Capacities of Developing Countries to Provide Access to Information for Sustainable Development through Open Government Data

Main Expectations:
- Increased capacity of senior government officials to formulate policies to develop OGD, in consultation with relevant civil society stakeholders.

- Enhanced technical capacity of governments in target countries to develop and sustain OGD platforms and applications that utilize government data, in accordance with established policy frameworks .

Objective/Purpose of Project: The objective of the project is to demonstrate the potential and benefits of using Open Government Data (OGD) in advancing transparency, accountability and sustainable development in selected countries of Latin America and East Asia regions, currently identified to be Bangladesh, Nepal, Panama, and Uruguay.
In partnership with the national counterparts , the project aims at developing a strategy for open data, particularly in thematic areas relevant to the achievement of internationally agreed development goals. Primarily, the government expenditure and budgeting data, environmental data, procurement data, demographic data, socio-economic indicators, healthcare data, geographical data and local transportation data.

The project aims at assisting with the development of a policy framework and technical infrastructure for implementation of OGD initiatives. It will strive at strengthening the open data community within selected countries. The target beneficiaries include, but are not limited to government officials responsible for data coordination in the country such as Chief Information Officers (or equivalent), Information Privacy Commissioners, Procurement Divisions and relevant government officials from ministries and governmental institutions responsible for selected policies (e.g. Ministries of Planning). Indirect beneficiaries include citizens and communities at large.

The project will also stimulate a south-south knowledge transfer and cross-fertilization of OGD by bringing together OGD-beginners with more OGD-advanced countries.
International workshops, online training courses, and availability of workshop reports will increase the outreach of the project on a global scale, particularly for countries in regions most in need of such support.

Time Frame: June 2014 - December 2016

Funding: Development Account (DA)
Proposed Budget: US$592,000
Division: DPIDG
Focus Countries: Developing Countries
Comment: This is the project that worked with Bangladesh, Nepal, Panama and Uruguay

Strengthening national capacities to design and implement a public sector innovation strategy for accelerating progress toward the SDGs (October 2024 - September 2027)

The project aims to assist the efforts of governments in four target countries - Malaysia, the Philippines, Thailand and Viet Nam, by encouraging the prioritization of innovation practices and fostering innovation experimentation in the public sector in line with their existing national development…

GLO15X01: 10th Internet Governance Forum, Brazil

Main Expectations:

The Internet Governance Forum (IGF) serves to bring people together from various stakeholder groups as equals, in discussions on public policy issues relating to the Internet. While there is no negotiated outcome, the IGF informs and inspires those with policy-making power in both the public and private sectors. At their annual meeting delegates discuss, exchange information and share good practices with each other. The IGF facilitates a common understanding of how to maximize Internet opportunities and address risks and challenges that arise.

Objective/Purpose of Project: The issue of Internet governance was one of the most controversial issues at the World Summit on Information Society (WSIS), which was held in two phases in Geneva, 2003, and in Tunis, 2005. Cognizant of the need for development of public policy on matters related to key elements of Internet governance by governments in consultation with all stakeholders, WSIS requested the Secretary-General of the United Nations to convene a new forum for multi-stakeholder policy dialogue – called the Internet Governance Forum (IGF). Recognizing the importance of the Forum to fostering the sustainability, robustness, security, stability and development of the Internet, as well as its role in building partnerships among different stakeholders, the United Nations General Assembly decided to renew the mandate of the IGF under the patronage of the Secretary-General for a further five years, from 2011 to 2015 (resolution 65/141 of 20 December 2010). The main objective of the project is to achieve increased understanding, through multi-stakeholder dialogue, on key elements of Internet governance as defined in the Tunis Agenda for Information Society.

Key Accomplishments (to-date):
- A small Secretariat was set up in Geneva to support the IGF, and the UN Secretary-General appointed a group of advisers, representing all stakeholder groups, to assist him in convening the IGF. The United Nations General Assembly agreed in December 2010 to extend the IGF’s mandate for another five years. The IGF is financed through voluntary contributions.
- The IGF held its 10th annual meeting on the theme, "Evolution of Internet Governance: Empowering Sustainable Development", in João Pessoa, Brazil, on 10 to 13 November 2015.
- This year's IGF focused on a range of sub-themes, including Cybersecurity and Trust; Internet Economy; Inclusiveness and Diversity; Openness; Enhancing Multistakeholder Cooperation; Internet and Human Rights; Critical Internet Resources and Emerging Issues.

Time Frame:January 2014 - July 2016

Funding: Brazil
Proposed Budget: US$3,518,594.00
Division: DPIDG
Focus Countries: Developing Countries
Comment: project concluded

GLO14X01: 9th Internet Governance Forum

Main Expectations:
- Creation of an enabling environment for multi-stakeholder policy dialogue related to the key elements of Internet governance.
- Enhanced collaboration among key organizations dealing with different Internet governance issues in support of development goals.
- Exchange of information to foster the sustainability, robustness, security, stability and development of the Internet.
- Strengthened capacity of developing country stakeholders to participate effectively in Internet governance arrangements.

Key Accomplishments (to-date):
- Organized open consultations and the advisory group meetings (MAG) during 18-19 May 2011 to set the groundwork for the 2011 IGF meeting (Kenya) including preparation of its agenda and programme.
- Maintaining the Web-based collaborative work environment for the IGF and its preparatory processes to minimize the number of face-to-face meetings.
- Maintaining the organized and searchable Web-based repository of all documentation and transcripts produced and received by the IGF.
- Produced periodic syntheses of contributions received by the Secretariat

Time Frame: April 2011 - December 2015

Funding: Turkey
Proposed Budget: US$1,580,644
Division: DPIDG
Focus Countries: Developing Countries
Comment: Project Concluded

GLO11X01 - Internet Governance Forum

Main Expectations:

- Creation of an enabling environment for multi-stakeholder policy dialogue related to the key elements of Internet governance.
- Enhanced collaboration among key organizations dealing with different Internet governance issues in support of development goals.
- Exchange of defaultrmation to foster the sustainability, robustness, security, stability and development of the Internet.
- Strengthened capacity of developing country stakeholders to participate effectively in Internet governance arrangements.

Objective/Purpose of Project: The issue of Internet governance was one of the most controversial issues at the World Summit on Defaultrmation Society (WSIS), which was held in two phases in Geneva, 2003, and in Tunis, 2005. Cognizant of the need for development of public policy on matters related to key elements of Internet governance by governments in consultation with all stakeholders, WSIS requested the Secretary-General of the United Nations to convene a new forum for multi-stakeholder policy dialogue – called the Internet Governance Forum (IGF). Recognizing the importance of the Forum to fostering the sustainability, robustness, security, stability and development of the Internet, as well as its role in building partnerships among different stakeholders, the United Nations General Assembly decided to renew the mandate of the IGF under the patronage of the Secretary-General for a further five years, from 2011 to 2015 (resolution 65/141 of 20 December 2010). The main objective of the project is to achieve increased understanding, through multi-stakeholder dialogue, on key elements of Internet governance as defined in the Tunis Agenda for Defaultrmation Society.

Time Frame: April 2011 - December 2015
Funding: Development Account (DA)
Proposed Budget: US$1,892,660.00
Division: DPIDG
Focus Countries: All Member States
Comment: Project concluded

INT06X14: United Nations Project Office on Governance (UNPOG)

INT13001: Centre for Innovation on e-Government Development

Main Expectations:
The project aims at the establishment of a Regional centre for e-Government innovation and various related activities, to be developed in close cooperation with the Colombian Government (MINTIC - ICT Ministry) and UNDP, with the following objectives: a. To generate and share knowledge about research, trends and good e-Government practices at national, regional and international levels, including a methodology for the identification and management of innovative e-Government knowledge. b. To support e-Government innovation exercises in public administration institutions. c. To outline a sustainable model for the systematization of e-Government innovations in the short and médium term. To provide an incentive for the development of an e-Government culture of innovation in Colombia and other countries. The Centre of Innovation on e-Government Development will have a national, regional and international nature in disseminating all these trends from a Latin American perspective. The Project has been signed in September 2013 until December 2013. The annual budget of US$ 800,000 follows a calendar year but in all likelihood will extended until 2014 and beyond.

Objective/Purpose of Project: The objective of the project is to demonstrate the potential and benefits of using Open Government Data (OGD) in advancing transparency, accountability and sustainable development in selected countries of Latin America and East Asia regions, currently identified to be Bangladesh, Nepal, Panama, and Uruguay. br />
In partnership with the national counterparts , the project aims at developing a strategy for open data, particularly in thematic areas relevant to the achievement of internationally agreed development goals, including MDGs. Primarily, the government expenditure and budgeting data, environmental data, procurement data, demographic data, socio-economic indicators, healthcare data, geographical data and local transportation data.

The project aims at assisting with the development of a policy framework and technical infrastructure for implementation of OGD initiatives. It will strive at strengthening the open data community within selected countries. The target beneficiaries include, but are not limited to government officials responsible for data coordination in the country such as Chief Information Officers (or equivalent), Information Privacy Commissioners, Procurement Divisions and relevant government officials from ministries and governmental institutions responsible for selected policies (e.g. Ministries of Planning). Indirect beneficiaries include citizens and communities at large.

The project will also stimulate a south-south knowledge transfer and cross-fertilization of OGD by bringing together OGD-beginners with more OGD-advanced countries.
International workshops, online training courses, and availability of workshop reports will increase the outreach of the project on a global scale, particularly for countries in regions most in need of such support.

Time Frame: September 2013 - November 2015

Funding:Development Account (DA)
Proposed Budget: US$164,189
Division: DPIDG
Focus Countries: Developing Countries
Comment: The project was concluded and became sustainable as an institutional part of the Government of Colombia.

INT14X26: 2014 United Nations Global e-Government Forum

Main Expectations:
- Increased knowledge of e-Government policies, trends, solutions and best practices of countries, which will be showcased and shared with the Member States through UNPAN and United Nations Public Administration Country Studies (UNPACS)
- Recommendations and suggestions to provide guidance for the Member States to refer to and adopt them for realising Smart Government and Smart Society.
- Renewed commitment of policy makers to adapt their acquired knowledge and expertise for elaborating innovative e-Government development strategies fit for their countries.

Objective/Purpose of Project: The 2015 Astana Economic Forum comes at a time when governments are required to be more responsive, transparent, and accountable to efficiently respond to the challenges of sustainable development. Governments nowadays are being faced with much more complex problems, especially in terms of meeting sustainable development challenges, than in the past. Citizens’ demands toward their governments are becoming so diverse that the traditional role of governments as mere service providers cannot satisfy any longer citizens’ needs. Citizens now demand from their governments: (a) more citizen-centric services keenly customised to satisfy their expectations, (b) greater degree of transparency and accountability, and (c) greater citizen participation in public decision-making processes. The theme of this year’s Forum, which is on “Infrastructure: driver of sustainable economic growth”, is very timely and provides an opportunity to discuss how leveraging the potential of ICT tools, such as social media, can transform traditional forms of government financing into smart ones which can respond to complex needs and various challenges proactively. One of the ways that social media is playing that role is through crowd-funding, which allows citizens to provide funding of activities which they support. Citizen, government and even the UN have used crowd-funding to finance projects.

Session 1: Social media as a tool for financing and knowledge sharing for sustainable development Social Media in particular, crowd sourcing could be used as a tool for financing development, especially in municipalities, local government and specific projects that had a high social impact. Access to Internet is critical to developing an economy thus governments should create a connectivity strategy to get everyone connected to the Internet. For disadvantages section of the population government should think about providing access subsidies low-income population. Design digital literacy programs into curriculums for all levels (primary school, high school, university, job/vocational training, with special programs for elderly and low-income communities. Crowd sourcing as a tool for financing development: • use of social media as an appropriate tool to promote crowdfunding for small-scale municipal projects • for local crowd financed projects (debt or equity), financial benefits accrue to the community • municipalities and government projects should consider the social impact bond • create a crowd sourcing ecosystem for developing states Celebrate and promote people and organizations who are the champions of social networking to create economic opportunities through all media. Designate a week per year (Innovation Week) to celebrate innovation, invite innovation and entrepreneur thought leaders from around the world to give talks, meet with entrepreneurs. Entrepreneurs need access to capital, but government shouldn't be deciding which entrepreneurs to give it to. Therefore, one can create a fund that matches money raised in the marketplace (crowdfunding, venture capital, etc.) and ensure that entrepreneurs have access to these funds and the requirements for access are clear and straightforward.

Session 2: Open Government data: a pillar for sustainable development Government data mining through identification of government data resources and addressing an exhaustive state of existing government data. Political will, coupled with a strong legal framework were critical to the development of open government data. Data Accessibility & Usability: • Easy access to data via an open portal • Clear categorization of data to make it easier for users to understand what type of information is available • Use of common standards to facilitate reuse • Provision of simple and easy to use tools to enable all users regardless of technical ability to use data Political will coupled with a strong legal framework is indispensable for optiminizing the release of data and promoting the triangular relationship among the public sector, private sector and citizens. There is a need to create of data-mining software that will clearly categorize data for to ensure simplicity of data mining process. The public administration needs to have a clear understanding of the type of data and information that citizens want to have at their disposal. There must be a clear understanding and definition between data, big data and open data in management of governmental data.

Session 3: The role of private sector in supporting sustainable development Open government data increase transparency between government and civil society while reducing the resistance for Public Private Partnership. Public administration should develop templates that can handle standard situations between the private sector and public sector. This should include multiple models and step-by-step instruction in dealing with the private sector. This will allow civil servants to choose the appropriate template and/or model to use in specific cases. Capacity building in area of public-private-partnership should be strengthened at all levels of government. Governments should implement a completely transparent e-procurement system that instils accountability, transparency and trust between the public and private sectors. E-procurement information should be freely available for businesses, associations and individuals. It is Important to manage the transformation and expectation from classic to Private Public Partnership in e-Government. Governments in emerging and developing countries should recognize the importance of the growth of private sector in promoting ICT in ensuring the sustainable development. E-Government program, should be in line and committed to developing private sector and promote ICT for sustainable development. a) Encouraging entrepreneurship & innovation by providing financial and non-financial support to prospective entrepreneurs in the field of ICT. b) Introduced Open Government initiative enabling public app development. c) Facilitate knowledge exchange and ICT market development by conducting international eGovernment forums and IT Expo thereby providing an opportunity to bring together the ICT community for business building d) Involving NGOs and private sector in the ICT capacity building of citizens and government officials. e) Encouraging private participation in enhancing citizen engagement and participation f) Provides opportunity to private sector in enabling access channels to eGovernment services and support Green IT initiatives of the Kingdom. Create Knowledge repository: Create a knowledge repository on PPP and enable sharing of the success stories & lessons learnt to different PPP practitioners. This could provide vital improvements in enhancing the sustainability of the PPP initiatives in their respective organizations. The existence of a strong and mature legal framework is necessary for the successful PPP expectation that shall ensure simplicity, speed and reduce the bureaucracy. Efforts should be undertaken to utilize private sector capabilities in the commercial delivery of services to customers of the eGovernment system. Identify the areas where the Capacity Building is required in Government entities for partnering (e.g., identify, evaluate, select, execute, exit) with the private sector. For example, build capacity of Government entities in identifying & selecting the partners especially in the field of Information & Communication Technology.

Time Frame: August 2014 - December 2014

Funding:Development Account (DA)
Proposed Budget: US$442,451
Division: DPIDG
Focus Countries: Kazakhstan
Comment: the project was concluded

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