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| Compendia | Participation and Accountability | Supreme Audit Institutions
Compendium of Innovative Practices of Citizen Engagement by Supreme Audit Institutions for Public Accountability
The Compendium of Innovative Practices of Citizen Engagement by Supreme Audit Institutions for Public accountability provides an overview of successful examples and innovations in the engagement of citizens in public accountability processes through…
| Open Government Data
Open Government Data for Citizen Engagement in Managing Development
| Reports | Public Institutions
World e-Parliament Report 2012
The World e-Parliament Report 2012 documents the efforts of legislatures to use information and communication technologies (ICT) to support their constitutional functions. The Report is based on the Global Survey of ICT in Parliaments 2012 conducted…
| Compendia | Digital Government | Participation and Accountability
Compendium of ICT Applications on Electronnic Government, Volume 3: Mobile Applications on Citizen Engagement
This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support…
| Compendia | Digital Government
Compendium of Innovative E-Government Practices, Volume IV
In the face of increasing demands on governments to become more effective and efficient, coupled with a need to pay more attention to user needs, governments have been forced to rethink their approach to service delivery. Although many countries…
| Expert Group Meeting Reports | Digital Government
Report of the Expert Group Meeting on 2012 United Nations E-Government Survey: Towards a More Citizen-Centric Approach
The United Nations e-Government Survey is one of the major recurrent flagship publications of the Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (DESA). It has…
| Expert Group Meeting Reports | Digital Government | Participation and Accountability
Report of the Expert Group Meeting on E-Procurement: Towards Transparency and Efficiency in Public Service Delivery
This is a concept paper prepared in response to the demand from United Nations Member States in understanding the challenges, potential and available options in improving or developing E-Procurement systems.
This paper is based on a series of…
| Expert Group Meeting Reports | Participation and Accountability
Report of the Expert Group Meeting on Engaging Citizens to Enhance Public Sector Accountability and Prevent Corruption in the Delivery of Public Services
The Development Management Branch of the Division for Public Administration and Development Management of the United Nations Department of Economic and Social Affairs (DMB/DPADM/UNDESA) convened an Expert Group Meeting (EGM) on Engaging Citizens to…
| Expert Group Meeting Reports | Transformational Leadership and New Mindsets
Report of the Expert Group Meeting on Strengthening Public Administration and Leadership for Millennium Development Goals at Local Level
The Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (UNDESA) collaborated with the International Association of Schools and Institutes of Administration (IASIA) to…
| Expert Group Meeting Reports | Public Institutions
Report of the Expert Group Meeting on Developing Institutional Capacities of Public Administration for the Achievement of the Millennium Development Goals in Post-Conflict and Crisis Situations
The world is currently engaged in searching for effective ways through which countries can be (i) prepared to face occurrences of violent conflict, crisis, and/or disaster, (ii) prevent/manage them and/or mitigate their negative impact on human…
| Good Practices and Innovations in Public Governance | Public Service Innovation
Good Practices and Innovations in Public Governance
This publication provides an overview of 145 successful innovations in governance and public administration from 50 countries that received the United Nations Public Service Awards, which is the most prestigious international recognition of…
| Expert Group Meeting Reports | Digital Government
Report of the Expert Group Meeting on e-Government and New Technologies: Towards Better Citizen Engagement for Development
UN DESA in collaboration with the International Telecommunication Union (ITU) organized a multiple stakeholders Expert Group Meeting on “e-Government and New Technologies: Towards better citizen engagement for development.” The meeting was held in…