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| Handbooks

Guide on Lessons for Open Government Data Action Planning for Sustainable Development

In September 2015, the United Nations Member States adopted the 2030 Agenda for Sustainable Development as a roadmap for “people, planet and prosperity”1. This plan of action to transform the world aims to eradicate poverty and inequality and…
| Compendia | Digital Government | Public Service Innovation

Compendium of Innovative Practices in Public Governance and Administration for Sustainable Development

This Compendium of Innovative Practices in Public Governance and Administration for Sustainable Development explores three shifts in government-society interactions that have had significant impact on public administration and public service . These…
| UN E-Government Surveys | Digital Government

E-Government in Support of Sustainable Development

E-Government in Support of Sustainable Development  The UN E-Government Survey 2016 on “E-Government in Support of Sustainable Development” offers a snapshot of trends in the development of e-government in countries across the globe. According to…
| World Public Sector Reports | Participation and Accountability

World Public Sector Report 2015

Responsive and Accountable Public Governance The 2015 World Public Sector Report on "Responsive and Accountable Public Governance" presents the need for public governance to become more responsive and accountable in order for the State to lead the…
| Compendia | Public Service Innovation

Good Practices and Innovations in Public Governance: United Nations Public Service Awards Winners, 2012-2013

This publication provides an overview of 145 successful innovations in governance and public administration from 50 countries that received the United Nations Public Service Awards, which is the most prestigious international recognition of…
| UN E-Government Surveys | Digital Government

E-Government for the Future We Want

E-Government for the Future We Want  The United Nations E-Government Survey 2014: E-Government for the Future We Want was completed in January 2014 and launched in June 2014. The theme of the 2014 is particularly relevant to addressing the multi-…
| Compendia | Digital Government

Compendium of Innovative E-Government Practices, Volume V

The main objective of developing the UN/DESA Compendium of Innovative E-government Practices as an ongoing project is to create a venue for sharing and disseminating innovative e-government solutions, services and products developed and/or adopted…
| Compendia | Participation and Accountability | Supreme Audit Institutions

Compendium of Innovative Practices of Citizen Engagement by Supreme Audit Institutions for Public Accountability

The Compendium of Innovative Practices of Citizen Engagement by Supreme Audit Institutions for Public accountability provides an overview of successful examples and innovations in the engagement of citizens in public accountability processes through…
| Reports | Public Institutions

World e-Parliament Report 2012

The World e-Parliament Report 2012 documents the efforts of legislatures to use information and communication technologies (ICT) to support their constitutional functions. The Report is based on the Global Survey of ICT in Parliaments 2012 conducted…
| Compendia | Digital Government | Participation and Accountability

Compendium of ICT Applications on Electronnic Government, Volume 3: Mobile Applications on Citizen Engagement

This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support…