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Official COVID-19 epidemic information portal

A “one-stop-shop” government portal in Czech and English languages with daily updated information on COVID-19 epidemic. It is possible to make a conversation with the chatbot “Anezka”. The portal provides important links as well as relevant information on:
- National COVID-19 pandemic situation, - Roadmap for easing measures, - Important phone numbers, - List of testing centres, - Q&A, - Tips and recommendations, - Measures in other countries: OECD action map.
The COVID-19 portal is a part of a broader communication strategy. Another initiatives implemented to ease the pandemic situation in the Czech Republic include the 1212 help line and a digital interactive card for mobile phones. The portal was implemented in cooperation with IBM and Mluvii (the chatbot technology).

Country
Czech Republic
Institution

Ministry of Health

Category
Digital Government
Focus
Covid-19 portal
Technology

Portal, Chatbot