Official COVID-19 epidemic information portal

A “one-stop-shop” government portal in Czech and English languages with daily updated information on COVID-19 epidemic. It is possible to make a conversation with the chatbot “Anezka”. The portal provides important links as well as relevant information on:
- National COVID-19 pandemic situation, - Roadmap for easing measures, - Important phone numbers, - List of testing centres, - Q&A, - Tips and recommendations, - Measures in other countries: OECD action map.
The COVID-19 portal is a part of a broader communication strategy. Another initiatives implemented to ease the pandemic situation in the Czech Republic include the 1212 help line and a digital interactive card for mobile phones. The portal was implemented in cooperation with IBM and Mluvii (the chatbot technology).

Country

Czech Republic

Institution

Ministry of Health